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Terms of Use

Effective Date: 1-10-2025

Introduction

This website www.ghostresearch.com (the "Website") is owned and operated by Caspr Holding PTE Ltd, a company incorporated under the laws of Singapore with its registered office at:

160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914

("we", "us" or "our")

References to "you", "User", "your", "yours" and "Clients" refer to the person(s) accessing or using the Website. By accessing the Website or using any Services (as defined below), you agree to comply with these Terms of Use and our Privacy Policy (together, our "Legal Terms"). If you do not agree, please do not use the Website.

Access to the Website

You are responsible for your internet connection and equipment to access the Website. You may only use the Website for lawful purposes and must not:

  • Engage in unlawful, abusive, libelous, obscene, threatening, or otherwise prohibited activities.
  • Harm or attempt to harm minors.
  • Upload or transmit materials that violate applicable law or third-party rights.
  • Distribute spam, malware, or unauthorized advertising.

We aim to keep the Website available 24/7, but access may be suspended temporarily due to maintenance, system failures, or reasons beyond our control. We are not liable for downtime. We reserve the right to restrict or terminate your access at our sole discretion, temporarily or permanently, without liability.

Services

The Website is designed to provide access to information and allow Users to purchase or request reports, analytics, and consulting services (the "Services") delivered either by us or by third-party experts ("Experts"). Services include but are not limited to:

  • Market and industry research reports.
  • Custom reports requested through Elite Service.
  • Data analysis, insights, and consulting.
  • Access to tools and resources provided on the Website.

Users must be at least 18 years old to access the Services.

Registration

  • Certain areas of the Website and Services may require registration.
  • You agree to provide accurate and complete information and update it as necessary.
  • You must keep your login credentials secure and are responsible for all activity under your account.
  • You must not impersonate others or create multiple/fake accounts.
  • We reserve the right to reject or terminate registration at our sole discretion.

Experts

Experts may register on the Website to provide Services. We perform due diligence before registration. By registering, Experts consent to having their profiles, qualifications, and ratings displayed on the Website.

Communication Guidelines

  • Communicate professionally and respectfully.
  • Not use the Website for unauthorized marketing, solicitation, or inappropriate content.
  • Avoid offensive, political, religious, or discriminatory behavior.

Violations may result in suspension or permanent termination of access.

Information and Instructions

  • You warrant that all information provided to us is accurate and up to date.
  • We are not liable for reliance by third parties on Services delivered to you.
  • Feedback and ratings may be collected and displayed on the Website.

Payments

  • Payments for Services are processed via secure third-party payment gateways.
  • Bank transfer payments may be permitted if approved by us.

Cancellations and Refunds

  • Before Completion: Partial refunds may be issued based on work completed.
  • After Completion: You may request revisions within 7 calendar days. Refunds (0–100%) will be considered case-by-case.

Use of Content and Website Links

  • All content on the Website, excluding user-generated content, is owned by us or our licensors.
  • You may only use Website content for personal, non-commercial purposes.
  • Unauthorized use terminates your license to access the Website.

Uploading on the Website

  • Users uploading content must comply with our Acceptable Use Policy.
  • Uploaded content is non-confidential, and we may use, copy, distribute, or disclose it.
  • We may remove any content at our discretion.

Forums and Posting Content

  • User-Generated Content may be shared on Forums. You are responsible for any content you post. By posting content, you warrant that:

By posting content, you warrant that:

  • You own or have rights to the content.
  • It does not infringe intellectual property or other legal rights.
  • It is not unlawful, offensive, or harmful.
  • It does not contain malware or harmful code.
  • You grant us a perpetual, royalty-free, worldwide license to use your content.

Reporting Offensive or Illegal Content

  • If you believe content on the Website violates the Legal Terms, please report to desk@ghostresearch.com with sufficient detail.

Suspension and Termination

  • We may suspend or terminate your account for violations of the Legal Terms, misuse of the Website, or unlawful activity.
  • Inactive accounts (over 12 months) may be deleted.

Viruses, Hacking, and Other Offenses

  • Users must not introduce viruses, malware, or harmful code, or attempt unauthorized access.
  • Violations are criminal offenses and will be reported.
  • We are not liable for damage caused by viruses or harmful code.

Third-Party Websites

  • The Website may link to third-party websites. We are not responsible for their content or transactions.
  • Use of third-party software or services is governed by their license agreements.

Advertising and Sponsorship

  • Third-party advertisers and sponsors are responsible for their materials.
  • You grant us a license to display and use your content if submitted for advertising or sponsorship.

No Offer

  • Content and Services on the Website do not constitute an offer to sell or solicitation to purchase any goods or Services.

Changes to Legal Terms

  • We may update the Legal Terms at any time. Continued use of the Website constitutes acceptance of changes.

Disclaimers

  • Services and Website content are provided "as is" without warranties.
  • We disclaim all implied warranties, including fitness for a particular purpose or merchantability.

Limitation of Liability

  • We are not liable for direct, indirect, or consequential losses arising from your use of the Website or Services.
  • You agree to indemnify and hold us harmless from claims arising from your use.

Written Communications

  • Notices may be sent by email desk@ghostresearch.com and are deemed delivered 24 hours after sending.

Intellectual Property Rights

  • All Website content and software is owned or licensed by us.
  • You may not copy, modify, reverse engineer, or distribute content without permission.
  • Users grant us a license to use content they provide in connection with Services.

Additional Services

  • Any new or additional Services offered are subject to these Terms and additional terms if provided.

News by Email

  • Users may subscribe to email communications. Use of such communications is subject to these Legal Terms.

Privacy Policy

  • Use of personal information is governed by our Privacy Policy, incorporated herein by reference.

General

  • You may not assign your rights under these Terms without our consent.
  • Invalid provisions do not affect remaining Terms.
  • Failure to exercise rights does not constitute waiver.

Law and Jurisdiction

  • These Terms are governed by the laws of Singapore.
  • Disputes are subject to the exclusive jurisdiction of the courts of Singapore.

Entire Agreement

  • These Terms constitute the full agreement between you and us regarding the Website and Services.

Force Majeure

  • We are not liable for events beyond our control, including natural disasters, war, terrorism, labor strikes, or infrastructure failures.

Assignment

  • You may not assign your rights without our prior consent. We may assign our rights at our discretion.

Contact Us

  • Any queries or comments should be directed via email to desk@ghostresearch.com
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