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AI-Driven Consumer Personalization in African Retail: 2025.
This report explores how AI-driven personalization is transforming the African retail landscape by 2025. It delves into technological trends, including generative AI, multilingual chatbots, and AR tools, enhancing shopping experiences and operational efficiencies. The study highlights the economic potential, with AI potentially contributing up to $103 billion in annual value across Africa, while addressing infrastructure challenges and workforce dynamics. It provides strategic recommendations for digital policies, infrastructure investment, and inclusive AI adoption.
AI in RetailDigital Consumer BehaviourMarketing StrategyPersonalizationWorkforce Transformation
Abhishek S, Ghost Research
2025-12-01
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$50$150
(exclusive of tax)Single User License69Pages of Deep Analysis
34Credible Sources Referenced
7Data Analysis Tables
10Proprietary AI Visuals
Perspective.
PurposeTo analyze the impact of AI-driven personalization on African retail and provide strategic recommendations for stakeholders.
AudienceRetail stakeholders, policymakers, technology investors, and AI professionals.
Report LengthComprehensive
Focus Areas.
Industries JobsRetail, AI technology, logistics, e-commerce
Geographic AreasAfrica (North, West, East, Southern Africa)
Special EmphasisInnovation, economic impact, inclusive policy
Report Layout.
Executive Overview
- Overview of AI‑powered personalization trends
- Strategic relevance for national digital policies
- Snapshot of key insights
African Retail Market Landscape
- Market sizing and segmentation

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Insights.
AI personalization projected to add up to $103 billion annually across Africa.Mobile commerce to account for 60% of retail transactions by 2025.Generative AI enhances customer engagement through tailored marketing.Building foundational infrastructure is crucial for AI deployment.North and Southern Africa lead in AI readiness due to better digital infrastructure.Key Questions Answered.